Return policy
Return Policy:
- Return Period: Customers have 14 days from the date of delivery to request a return.
- Return Criteria: To be eligible for a return, items must be in their original condition and packaging, with all tags and labels still attached.
- Return Process: To initiate a return, please contact our customer service team and provide your order number and the reason for the return. We will provide further instructions on how to proceed with the return.
- Refunds: Refunds will be processed within 14 days of receipt of the returned item, and will be credited to the original payment method.
- Return Shipping: The customer is responsible for the cost of returning the item, unless it was damaged or defective.